Set up Two-Factor Authentication on eBay - - Windows Tips and Tricks with Geek

Monday, January 24, 2022

Set up Two-Factor Authentication on eBay

 eBay logo

Set up 2FA on the eBay Mobile App

To start, open the eBay app on your smartphone or tablet, then select the hamburger menu icon found in the top-left corner.

Scroll down and tap “Settings.”

The "Settings" option on eBay's menu.

Choose the “Signing In” option.

The "Signing in" option on eBay's menu.

Select “2-Step Verification.”

The "2-step verification" option on eBay's menu.

There are two options on the next page: “Set up 2-step verification” and “Use the eBay app.” Tapping either option takes you to the same page.

The "Set up 2-step verification" and "Use the eBay app" options.

When you navigate this screen, you’ll be taken to a login page for either your fingerprint or the standard login page. Log in using whichever way is appropriate for you, choose your verification method of phone or email address, and then tap “Verify.”

The choice of phone number and email address, and the "Verify" button

Depending on which option you chose, eBay will either send you a text message or email containing a six-digit code. Enter the security code and select “Verify” to complete the process.

The code entry textbox and the "Verify" button

A success message will be displayed on-screen.

The success message after setting up 2FA.

From now on, when you sign in to the eBay website, a notification will be sent to your eBay app. Tap “Approve” to access the website.

The Approval alert when someone signs into your eBay account.

Set up 2FA on the eBay Website

Once you’re logged in to the eBay website, click the arrow next to your username, and then select “Account Settings.”

eBay's "Account settings" menu option.

In the “Personal Information and Privacy” section, click the “Sign-in and Security” link.

ebay's "Sign-in and security" menu option.


Click the “Edit” link next to the “2-Step Verification” option.

The "Edit" link.

eBay will ask you to confirm your password. Once you’ve done that, you’ll be given the choice of using the eBay app to verify your login or using SMS to receive a code. While the text message option is absolutely better than not using 2FA at all, we recommend that you always use an app for verification if you have that option. We will be using the eBay app option in this example.

The "Get started" button.

The eBay website will ask you to turn on two-step verification in the mobile app by following the on-screen instructions. When you’ve completed this step, click “Continue.”

The "Continue" button.

A success message will be displayed for a few seconds before you’re automatically returned to the retail website’s home page.

The success message after setting up 2FA.

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