How to Turn Off RCS
First, we’ll show you how to turn off RCS while you still have the original device. RCS is only supported in first-party apps from Google, carriers, and phone makers. Google’s Messages app works across all Android devices, so that’s what we’ll be using.
Open the Messages app on your Android smartphone and tap the three-dot menu icon in the top-right corner.
Next, select “Settings” from the menu.
Tap “Chat Features” at the top of the Settings.
Note: If you don’t have RCS support, you won’t see “Chat Features” listed in the Settings.
Now simply toggle the switch off for “Enable Chat Features.”
That’s it! You can now switch to the new device without having to worry about any more lost messages.
How to Disconnect Your Number from RCS
If you don’t have access to the original device anymore, you can still deregister your phone number from RCS.
First, go to Google’s deactivation web portal in a browser such as Chrome.
Scroll to the bottom of the page to the “Without Your Previous Device” section. Enter your phone number in the top text box and click “Send Code.”
A text message with a six-digit code will be sent to your phone number. Enter that code into the second text box and click “Verify.”
A message will appear saying, “Chat Features Have Been Turned Off.” It may take a few minutes for the change to go into effect, but that’s all there is to it.
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